Customer Service Supervisor Jobs in the United States
Westlake
$85000 - $110000
Lodi, California
Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. DUTIES AND RESPONSIBILITIES:May include, but are not limited to, the following:Lead a high-performing team of inside service representatives, who are focused on quotations and order management, resulting in high levels of customer satisfaction and retention.
Westlake
Houston, Texas
As Westlake Pipe & Fittings continues to scale, this role plays a critical part in identifying root causes of operational issues, improving cross‑departmental communication, and implementing sustainable solutions that enhance accuracy, efficiency, and elevate the overall customer experience. Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings.
Logan A/C & Heat Services
$53000
Dayton, OH
As the Customer Service Supervisor, you will lead, coach, and support a team of Customer Service Representatives to deliver an exceptional customer experience across phone, chat, and email channels while driving efficiency, performance, and profitable scheduling. Work–Life Balance — Weekly PTO accrual starting at 56 hours per year, growing with tenure, plus 24 hours of sick time and predictable scheduling to support life outside of work.
Waste Connections
Elkhart, IN
The Customer Service Supervisor plays a vital leadership role within our district operations by overseeing the customer service team, driving continuous improvement in service delivery, and ensuring our employees and customers receive exceptional support. + Provide high level administrative support to the District Manager, including coordinating projects, managing documents, assisting with budgeting/fiscal tasks, and facilitating cross department communication.
Holiday Barn Pet Resorts
Richmond, VA
This workplace is typified as moderately physically demanding - lots of walking, lots of standing, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.*Earn an additional $2/hr on weekends and major holidays!
NFI Industries
Olive Branch, Mississippi
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Overview: The Distribution Customer Service Supervisor directs, administers and manages all aspects of office operations and works closely with the Customer Service Representatives (CSR’s) regarding all aspects of account administration.
MagnaCare
Las Vegas, NV
With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers’ compensation programs, we create benefit plans that address unique needs with precision. MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers.
Rowland Pest Management, Inc.
$50000 - $65000
New Smyrna Beach, FL
Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office. We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
Hallmark Aviation Services
Los Angeles, CA
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX). Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Hallmark Aviation Services
Jamaica, NY
Hallmark Aviation Services is seeking a Supervisor for an International Airline in New York (JFK). Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Hallmark Aviation Services
Houston, TX
Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).
Hallmark Aviation Services
San Francisco, CA
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs. Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Francisco, CA.
Hallmark Aviation Services
DFW Airport, TX
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort Worth International Airport, TX (DFW). Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Hallmark Aviation Services
Atlanta, NJ
Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
ABT Insurance
$25 - $28
Duluth, GA
We are a growing independent insurance agency looking for a strong, organized, and people-focused Customer Service Supervisor to lead our Customer Service Department. We need someone who can build structure, track performance, develop people, and hold the team accountable while still creating a supportive and motivating environment.
MCI Careers
Garden City, Georgia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
MCI Careers
Las Cruces, New Mexico
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Hallmark Aviation Services
Newark, NJ
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs. Computer Software (Word & Excel), typing, and ticketing experience.
PetVet Care Centers
$25 - $28
West Islip, NY
Ensures the Client patient process is a positive and mutually beneficial experience by doing up to and including, keeping clients informed of expected waiting time if there are any delays, quickly understanding the clients needs and initiate the process of meeting those needs, helping clients complete forms, and, last but not least, educating clients on responsible pet ownership. This is a co leadership position that works in conjunction with the Client Services Operations Manager (CSOM) & Hospital Administrator, the CoCSS is responsible for ensuring that high quality client care services are being offered to customers, including but not limited to visitors, veterinary clients, referring veterinarians animals, and staff.
Quaker Houghton
Conshohocken, PA
Coordinating and autonomously taking care of all (administrative) sales support activities within the Customer Service Group in a proper and proactive way, aimed at realizing and securing optimal sales and customer support. Enforce and adhere to SOX compliance requirements and pass successfully internal and external audits, including Monitor, archive and ensure the correct Delegation of Authority (DoA = approval levels) for each applicable process.
Ollie's Bargain Outlet
Savannah, GA
Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Primary Responsibilities: + Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
Serenity Mental Health Centers
Fort Worth, TX
Serenity Healthcare provides innovative, evidence-based mental health treatments that help patients reclaim their lives when traditional options haven’t worked. As a Customer Service Supervisor, you’ll coach, support, and motivate your team while ensuring every caller feels heard, respected, and supported.
Waste Pro
Midway, FL
The Customer Service Supervisor will oversee the daily operations of the customer service department, ensuring high levels of customer satisfaction, efficient service delivery, and the effective management of the team. This role is responsible for training staff, addressing customer concerns, and implementing best practices to enhance the quality of service.
Waste Pro
Monroe, NC
The Customer Service Supervisor will oversee the daily operations of the customer service department, ensuring high levels of customer satisfaction, efficient service delivery, and the effective management of the team. This role is responsible for training staff, addressing customer concerns, and implementing best practices to enhance the quality of service.
Serenity Healthcare
Fort Worth, TX
Skills required include strong leadership, excellent communication, problem-solving abilities, and a customer-focused mindset. We are seeking a dedicated Customer Service Supervisor in Fort Worth, TX to lead and motivate our customer service team.
GOLFBALLS.COM
Lafayette, LA
This role sits directly under the Director of Customer Support and partners closely with Sales, Operations, and BI to improve customer outcomes, reduce friction, and increase retention. You’ll lead by example—coaching daily, solving real customer issues, improving workflows, and helping the team deliver exceptional service at scale.
All Ways Caring HomeCare
$16 - $18
SHELBY, North Carolina
Overview: The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs.
Dunkin' - Stout
Menomonie, WI
A Restaurant Supervisor will assist in the planning and management at Dunkin' - Stout in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Pizza Hut - Clayton
Clayton, GA
A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Clayton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Dunkin' - Sauk
Sauk City, WI
A Restaurant Supervisor will assist in the planning and management at Dunkin' - Sauk in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Whole Foods Market
$17.5 - $30.2
Newton, MA
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.
Whole Foods Market
$17.5 - $30.2
Denver, CO
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.
PetSuites
Fort Worth, TX
Responsibilities include overseeing daily operations, ensuring high-quality service, resolving escalated issues, and training staff for optimal performance. We are seeking a dedicated Customer Service Supervisor in Fort Worth, TX to lead our customer support team.
Judge Group
$75000 - $83000
Manhattan, NY
Provide strong leadership and direction to the Front End, OPD, Courtesy, Carts, and Scanning teams, as well as to Customer Service Managers (CSMs), ensuring alignment with company goals and full accountability for performance. This role oversees and develops the Front of Store (FOS) and Online Pick‑Up & Delivery (OPD) teams, driving consistent, efficient, and high‑quality service in-store, online, and via mobile channels.
Wawa, Inc.
$21 - $23.6
Louisville, KY
You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. + Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Always Best Care Senior Services - Philly, Lower Bucks & Delaware Counties, and Main Line Area
Philadelphia, PA
This person will be held responsible for the shift productivity, delegation, and answering client/personnel needs that arise in areas of scheduling, compliance, customer service, and any emergencies that may arise. Strong customer service skills and 3-5 years of previous customer service experience (scheduling, taking in-bound calls and making outbound calls).
MCI Careers
Killeen, TX
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Ganahl Lumber Co
Buena Park, CA
All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Since 1884, we have been a family and employee owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike.
MCI
Killeen, TX
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
MCI
Las Cruces, NM
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Hallmark Aviation Services
Newark, NJ
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs. 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred.
Taco Bell - Canton
Canton, NC
A Restaurant Supervisor will assist in the planning and management at Taco Bell - Canton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Taco Bell - Verona
Verona, WI
A Restaurant Supervisor will assist in the planning and management at Taco Bell - Verona in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Taco Bell - Hardinsburg, KY
Hardinsburg, KY
A Restaurant Supervisor will assist in the planning and management at Taco Bell - Hardinsburg, KY in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Taco Bell Shakopee
Shakopee, MN
A Restaurant Supervisor will assist in the planning and management at Taco Bell Shakopee in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Taco Bell - Winchester III
Winchester, VA
A Restaurant Supervisor will assist in the planning and management at Taco Bell - Winchester III in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Taco Bell - Winchester III is currently hiring a full time or part time Restaurant Supervisor for our Winchester, VA location.
Pizza Hut - Plattsburgh
Plattsburgh, NY
A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Plattsburgh in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. -Read daily communication sheets from previous shift and prepare one for the following shift.
Taco Bell - S. Main Street
Bryan, OH
A Restaurant Supervisor will assist in the planning and management at Taco Bell - S. Main Street in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Taco Bell - S. Main Street is currently hiring a full time or part time Restaurant Supervisor for our Bryan, OH location.
Taco Bell - Lowell Bloomington
Lowell, AR
A Restaurant Supervisor will assist in the planning and management at Taco Bell - Lowell Bloomington in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Taco Bell - Lowell Bloomington is currently hiring a full time or part time Restaurant Supervisor for our Lowell, AR location.
Taco Bell - West Coralville
Coralville, IA
A Restaurant Supervisor will assist in the planning and management at Taco Bell - West Coralville in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Taco Bell - West Coralville is currently hiring a full time or part time Restaurant Supervisor for our Coralville, IA location.