Customer Service Manager Jobs in the United States
Advantage Tech
Lenexa, KS
Maintain Electronic FilesProperly maintain electronic copies of files from art, order acknowledgements, POs, etc. QualityPerform Internal Audits per SQF Regulations and reporting them to the Quality Control Department .
The Sports Facilities Companies
Clearwater, FL
The Customer Service Manager will report to the Director of Lodging and will be responsible for leading and actively participating in the delivery of superior customer service experience to event owners, hoteliers, and individuals booking reservations through the AwayTeam lodging platform. Success in this role will be achieved by maintaining a rapid response rate, keeping detailed records of customer communications, monitoring team performance, and being both proactive and reactive with communications to hoteliers, event owners, event attendees, and venue staff.
Holiday Barn Pet Resorts
$24 - $30
Glen Allen, VA
The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures.
Southern Air Heating Cooling & Plumbing
Baton Rouge, Louisiana
At Southern Air of Baton Rouge we're not just another home service provider - we're a team of passionate professionals dedicated to delivering exceptional service to our valued customers. Qualifications: 5-10 Years Leadership Experience: Seasoned leaders with a proven track record of success in leading teams and driving operational excellence.
Sterling Engineering, Inc.
$85000 - $90000
Schaumburg, IL
Due to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.
Rowland Pest Management, Inc.
$50000 - $65000
Titusville, FL
Rowland Pest Management is currently hiring for a full-time Call Center Supervisor / Pest Control Customer Service Manager to manage our customer service representatives and oversee our office in the New Smyrna Beach, FL area. We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
Jobot
$60000 - $80000
Indianapolis, IN
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Fresco y Mas
Hialeah, Florida
Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.
Paradox Olivia
WEST CHESTER, OH
Shift Leaders provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each shift they oversee achieves its business. • You will be the expert on executing great huddles in our restaurants, which is the Wendy’s way of regularly communicating with our restaurant teams on what is most important to our customers and how we can exceed their expectations.
American Airlines
Philadelphia, PA
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
American Airlines
DFW Airport, TX
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
American Airlines
Charlotte, NC
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
American Airlines
Phoenix, AZ
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
American Airlines
Philadelphia, PA
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
SUNNY DISTRIBUTOR INC.
City of Industry, CA
Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company’s continuous fast growth. Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service representatives.
APP Jet Center Stuart
Stuart, FL
The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and thrive in a fast-paced environment. As a Customer Service Manager, you will be responsible for overseeing all aspects of customer service operations, ensuring efficiency, accuracy, and customer satisfaction.
Dunkin' - Stout
Menomonie, WI
As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Dunkin' - Sauk
Sauk City, WI
As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Cherie Amour Inc.
Pullman, WA
From professional boudoir photography to curated lingerie and apparel, we provide our clients a safe, supportive space to embrace confidence, self-love, and beauty. If you love helping others, solving problems, converting inquiries into bookings, and mentoring a team of motivated young professionals, this role is for you.
Instep Seattle
Redmond, WA
Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology.
Cooperidge Consulting Firm
$100000 - $115000
Mentor, OH
To ensure total success, you will spend your initial three months immersed in the "Sales Rep" function to master our proprietary systems and operational cadence before transitioning into full management of the department. Team Leadership: Manage and mentor a team of Sales Representatives and Senior Sales Representatives through active coaching and performance feedback.
Control Devices LLC
Fenton, MO
Control Devices, LLC ("Control Devices" or "CD") is a leading designer & manufacturer of high-quality flow control valves, condensate removal traps, related components & accessories serving the compressed air, pressure washer, vehicle systems, fire protection, specialty gas, & the industrial, agricultural & food service float valve markets. The ideal candidate will play a pivotal role in driving the group's sales and order execution performance, developing strong relationships with key customers, and translating market intelligence into actionable results.
Green Clean Commercial
St Charles, MO
Green Clean Commercial is looking for a Customer Service Manager [ENG/ESP] to join our exciting team to manager customer accounts. Recent accolades and recognition includes recipient of the 2016 'Employer of the Year Award' in Sustainability, 'Best of' in the small business category in Chesterfield and most recently in St.
Green Clean Commercial
St Charles, MO
Green Clean Commercial is looking for a Bilingual Customer Service Manager [ENG/ESP] to join our exciting team and manage client accounts. Recent accolades and recognition includes recipient of the 2016 'Employer of the Year Award' in Sustainability, 'Best of' in the small business category in Chesterfield and most recently in St.
Mai Placement
$120000 - $150000
Newark, NJ
You’ll work closely with Sales, Production, and Logistics to ensure orders are accurate, issues are resolved quickly, and service improves as volume grows. It’s about building structure, improving response times, strengthening cross-team communication, and ensuring our dealers experience professionalism and clarity at every touchpoint.
NFI Parts
Louisville, KY
News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts. · Ensure a pre-visit call/meeting with the assigned CSR and TSR to review visiting plans outlining any customer open issues, final expectations, deliverables worksheet for presentation on Customer visits.
Set Active
Beverly Hills, CA
This role is responsible for delivering an exceptional, brand-aligned customer experience across all support channels while identifying trends, improving processes, and partnering cross-functionally to resolve customer-impacting issues. Maintain working knowledge and oversight of tools including: Shopify, Gorgias, Loop, Reshop, Rise, Stripe, Okendo, TYB, and Warehouse systems.
Mountain West Bank
Ketchum, Idaho
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. The Customer Service Manager is responsible for ensuring that customers receive consistently high-quality customer service in all aspects of their financial services as well as assisting to acquire and retain core deposit accounts.
Serenity Mental Health Centers
Orlando, FL
This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build high-performing teams. Serenity Healthcare provides advanced, evidence-based mental health treatments in a calm, supportive, and elevated environment.
Harps Food Stores
Russellville, AR
Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end of the store so that all customers are taken care of in and efficient and timely manner and leaving the customer so satisfied that no competitor is an acceptable alternative.
Taco Bell - West Coralville
$16 - $18
Coralville, IA
One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. Customer Service Excellence: 6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
Modern Government Solutions
McLean, VA
By translating complex technical concepts into clear, actionable guidance and leveragingcustomer insights and usage data, the CSM helps maximize platform value, drive customer success, and support continuous improvement across government programs, including occasional on-site support at customer locations as required. The AI Platform CSM works closely with engineering, product, and program teams to coordinate technical support, resolve issues, communicate platform capabilities and updates, and deliver a seamless customer experience.
Tews Company
$65000 - $75000
Altamonte Springs, FL
This role manages daily operations, develops service policies, resolves complex customer issues, and works to improve the overall customer experience. The ideal candidate is a strong leader with excellent communication skills, problem-solving ability, and a passion for delivering high-quality service.
Winn-Dixie Retail Stores
NEW ORLEANS, LA
Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.
Ecosystems - ProOutdoor - Quality Irrigation - Hydro Tech Irrigation
Lake St Louis, MO
If you're passionate about providing top-tier service, enjoy working with a great team, and want to build a career with a company that values your contributions — apply today and let's grow together! We are seeking a proactive and detail-oriented Customer Service Manager to lead and support our customer service team in Lake St. Louis.
All Ways Caring HomeCare
EASTMAN, Georgia
All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
All Ways Caring HomeCare
$19 - $20
TUCSON, Arizona
All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Spartan Capital Group
$30 - $34
Whatcom County, WA
The Customer Service Manager serves as a hands-on leader, mentoring staff, supporting sales and service initiatives, managing operational risk, and acting as a key liaison between the branch and support departments. Our client is seeking a motivated and service-driven Customer Service Manager to support branch leadership and oversee day-to-day teller line operations.
MNY Ventures
NYC, NY
You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses.
Hallmark Aviation Services
Los Angeles, CA
Directs and coordinates all operational activities involved in managing the station's daily operation, primary contact with station manager to ensure client satisfaction. - Ensure staff report and remain at assigned positions (boarding, check in counter, transit gate, arrivals, FIS).
Panera Bread - Pine Tree
Wexford, PA
As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Kansas Turnpike Authority
Wichita, Kansas
Successful completion of job tasks impacts customer satisfaction, management decisions, processes and procedures, policies, utilization of labor, material or equipment and external company image. May work directly with customers in a variety of communication methods to resolve customer complaints, answer questions, and resolve billing errors.
Serenity Mental Health Centers
Houston, TX
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Serenity Healthcare’s proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career.
Spade Recruiting
Dallas, TX
Oversee daily customer service operations, ensuring high-quality support and timely resolution of inquiries. Skills needed include strong communication, leadership, problem-solving, and organizational abilities.
New System
Boise, ID
Communicate weekly priorities and a clear recap to leadership: wins, misses, root causes, corrective actions, support needed . Track and improve key service KPIs: churn signals, ticket trends, Red Flags, safety, completion of visits, and customer feedback .
Veteran Marketing Group
Jackson, TN
Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising. The Assistant Customer Service Manager will create and distribute positive branding messages and collateral for the company's products and services.
Harps Food Stores
Watonga, OK
Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end of the store so that all customers are taken care of in and efficient and timely manner and leaving the customer so satisfied that no competitor is an acceptable alternative.
Harps Food Stores
Sapulpa, OK
Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end of the store so that all customers are taken care of in and efficient and timely manner and leaving the customer so satisfied that no competitor is an acceptable alternative.
Harps Food Stores
Chelsea, OK
Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end of the store so that all customers are taken care of in and efficient and timely manner and leaving the customer so satisfied that no competitor is an acceptable alternative.
Harps Food Stores
Conway, AR
Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end of the store so that all customers are taken care of in and efficient and timely manner and leaving the customer so satisfied that no competitor is an acceptable alternative.