Customer Service Desk Jobs in the United States

Sparks Group

FREDERICKSBURG, VA

We are seeking a customer experience focused and eager to learn Help Desk Support Associate who is driven by an environment that promotes continuing education, earned certifications and will go the extra mile to assist the person on the other end of the phone, chat or email. Provides Tier 1 support on complex or longer-running issues,and escalates issues to higher tier subject matter experts when needed.

International Sport Motors

$22 - $25

San Francisco, CA

Specializing in European and Japanese vehicles, International Sport Motors is proud to provide honest and reliable automotive repair, maintenance, and collision services for the San Francisco area. Joining us means becoming part of a cutting-edge team with a state-of-the-art facility that stays ahead of the newest trends and technologies.

Floyds 99 Barbershop - Austin - Mueller

Austin, TX

Join our high-energy team at Floyd's 99 Barbershop -Mueller shopping center as a Front Desk Customer Service Coordinator (CSC). Strong communication skills, organization, reliability, positive energy, customer-service mindset, and comfort in a busy, high-volume environment.

Atlantic Aviation

Plano, TX

Front Desk Customer Service Representative Responsibilities Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experience High school diploma or GED certificate 18 years of age A valid state driver's license Ability to comprehend and perform basic math calculations We maintain a drug-free workplace and perform pre-employment substance testing. Aviation Front Desk Customer Service Representative - Full Time JobAspen, CO Apply Now Why You'll Love This Aviation Front Desk Customer Service Representative Job*Must be a Colorado resident at the time of application*$1,200 Monthly Housing Allowance (before taxes) for all employees at our ASE location as part of our Atlantic Habitat Program.

Bloomin' Crazy Nursery & More

$13 - $15

Belville, North Carolina

We are always looking for the best in the business, so if you are passionate about the green industry, submit your resume today and join our team! Please send resumes and/or job applications to jobs@crazynursery.com.

Dentistry of the Carolinas

$18 - $26

Monroe, NC

We are seeking a Dental Customer Service/Front Desk Administrator who has experience in the following areas: Dental office experience. Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system.

Elements Massage

Mesa (South Mesa), Arizona

A great salesperson knows that people buy from people that they like so you must be comfortable standing and greeting each client and carrying on a conversation while sitting with them in our lobby. At Elements, we believe in creating an outstanding customer experience -- from the moment the client calls to book an appointment until they leave our studio!

MindFuel Method

Pittsburgh, PA

Complimentary unlimited standby membership (valued at $299/month) — enjoy full access to sauna, cold plunge, and breathwork sessions when space is available. You don’t just work the desk — you circulate: greeting guests, restocking, cleaning, organizing, and actively setting the vibe so the studio runs smoothly.

The Adventure Park

Bridgeport, CT

Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit. Work on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservations.

TechDigital Corporation

Tampa, FL

What you get to do every day: • Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. • Prior related work experience in a technical support environment, and/or Service Desk environment preferred (including tools, processes, and methodologies, Telephony systems and ServiceNow etc.).

Lexima

$14 - $16

Wichita, KS

Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. As a Service Champion, you will create memorable first and last impressions by anticipating guest needs, resolving concerns with care and confidence, and consistently living the Marriott culture of putting people first.

Elite Root Canal Specialties

$18 - $22

Laurel, Maryland

The successful candidate will be responsible for administering the day-to-day activities of the business office, including:Maintenance of the records of patients. WE ARE LOOKING FOR A TRUE RAY OF SUNSHINE - after all, the customer service representative is the first and last point of contact that our patients have with our team.

Sholar Automotive, LLC

Auburn, NY

If you are organized, good with people, and want to be part of a solid team, please reach out. You do NOT need extensive automotive knowledge- we can train the right person.

Circle C Aquatics

Austin, TX

Able to work outdoors and perform physical requirements of the position, including bending and pulling/lifting up to 50lbs, sitting for extended periods, using fingers for fine motor skills, listening for emergency communications. We are a year round, outdoor Olympic-sized pool located in a suburban neighborhood in South Austin near Slaughter Lane and Mopac.

Veterans Sourcing Group

Berwyn, PA

This position will be responsible for maintaining the current toolset defined for each workstation within the organization as well as deployment, issuing and management of hardware, operation systems and software to all enterprise workstations. · Associates degree in IT/IS-related area of study from a two-year college or technical school or three year related experience, or an equivalent combination of educations and experience.

Dude Ranch Pet Resort

Glen Allen, VA

You'll be involved daily with client families taking boarding/lodging reservations; arrangning SPA days for grooming; offering a wide variety of enrichment activities; and helping decide on the best products for their pet! If you can present a great image -- from start to finish, you enjoy talking with folks, you're Bright & Bubbly, enthusiastic, and you LOVE pets (especially dogs!), then we've got the RIGHT SLOT for you.

Max Health

$18 - $20

Huntsville, AL

Whether you're managing social media, designing graphics, or assisting with in-office marketing campaigns, your organizational skills and upbeat attitude help keep our practice thriving. You greet patients warmly, answer calls, schedule appointments, and ensure every visitor feels cared for and confident.

Executive Air Taxi Corp

Bismarck, ND

Job Responsibilities:Provide world-class service by anticipating and exceeding customer expectations, including but not limited to ensuring car rentals, catering requests, and hotel accommodation needs are met. We are currently seeking a highly energetic and customer-focused individual to join our talented team as a Full-time Front Desk Customer Service Representative.

TeleSearch Staffing Solutions

$17

Dover, New Jersey

ESSENTIAL DUTIES AND RESPONSIBILITIES:Field incoming help requests from end users via phone, email, mail, chat and other media forms in a courteous manner. Exceptional interpersonal skills, with a focus on report-building, listening, and questioning skills and customer service orientation.

Valor Network

$20 - $25

Jacksonville, FL

Maintains a strong working knowledge of supported systems and workflow procedures and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. To perform this job successfully, an individual must have strong customer service skills, positive proactive personality and is able to perform basic troubleshooting.

Blain's Farm & Fleet

Traverse City, Michigan

Job Duties: The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.

NANA Regional Corporation

Anchorage, AK

A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy (may be required at other locations). + Complete, print and leave all required reports at the assigned areas for designated managers.

Diverse Linx

Woonsocket, RI

Preferred qualifications Passion for problem-solving and customer service Tech savvy, with experience working in a tech-related field Ability to diagnose and resolve a variety of technical issues Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role. Respond to tech inquiries via email, through online chats, over the phone, or in person Inform customers about IT products and services Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Skills and qualifications.

Network Designs Inc.

Dahlgren, VA

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Certifications (per DoD 8570/8140 IAT Level III), minimum of one: CASP+ CE, CCNP Security, CISA, CISSP (Associate or Full), GCED, GCIH, CySA+ CE, CCSP, PenTest+ CE, or GSE.

Prosum

$24 - $25

REMOTE PST, CA

The Service Desk Agent delivers support across a diverse user community, assisting with clinical and business application software, operating systems, productivity tools, network and Wi-Fi connectivity, and other computer-related technologies. The Service Desk Agent I provides Tier 2 technical support and serves as a primary point of contact for end users experiencing technology-related issues.

Holiday Inn Express-Durham

Durham, NC

Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately. Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues.

Kroger

Falcon, CO

Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation. - Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.

Bruns Construction Enterprises

$12

Celina, OH

Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services. Scheduling appointments with clients to start new membership or follow up on past memberships.

KMG Hotels

Kansas City, Missouri

You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handle the daily accounting functions for the hotel and closing out the financial day. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International.

EPS Corporation

Dahlgren, VA

Job TypeFull-timeEducationSome College Coursework CompletedCareer LevelExperienced (Non-Manager)CategoryInformation TechnologyJob DescriptionEPS Corporation is seeking a Customer Technical Support Specialist (Help Desk) to provide high-quality technical assistance and customer service in support of Industry, Federal, or Department of Defense (DoD) operations. The ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering superior support.

WEBIT Services

$85000 - $120000

Naperville, IL

System Administration: Perform advanced system administration tasks, including server management, network configuration, and security implementations on Windows Servers 2008-2022 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365). · Technical Skills: Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices.

Datawiz

Arlington, VA

Log, prioritize, and track service requests using ServiceNow or similar ticketing systems, ensuring issues are resolved in alignment with established Service Level Agreements (SLAs). Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required.

Summit 7 Systems

$40000 - $55000

Remote, AL

The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory.

iT1

Tempe, AZ

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily.

iT1

Tempe, AZ

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily.

Tri-County Electric Cooperative

Azle, TX

Acts as the primary operational owner of the Service Desk ticket queue, ensuring balanced workloads, timely resolution, and adherence to SLAs. Provide hands-on technical support by working Service Desk tickets, with emphasis on complex, escalated, or high-impact issues.

Abacus Service Corporation

Nashville, TN

Qualifications Type Category Qualification Description Competency Required Skills Others Excel Proficient (4-6 Years) Yes Skills Others Word Proficient (4-6 Years) Yes Education Others Education Master's OR Bachelor's with 3 years relevant experience OR HD Diploma with 8 years relevant experience Yes Skills Others Adobe Acrobat No Skills Others Communication skills both verbal and written No Skills Others Consolidation planning and management No Skills Others Integration planning and strategy No Skills Others Learning ability No Skills Others Project management No Skills Others Team work No. Ensure the completion of all assigned configuration requests for LARS and Zendesk by achieving a 100% response rate to the requestor within one business day and providing weekly status updates to the requestor and LARS Application Manager until the change is completed.

K2 Staffing

Knoxville, TENNESSEE

Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & RequirementsMinimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory


K2 Staffing

Nashville, TENNESSEE

Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & RequirementsMinimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

KMG Hotels

Kansas City, Missouri

Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, InterContinental Hotels Group & Choice Hotels International. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International.

Expert Technology Services

Phoenix, AZ

Respond to and triage help desk requests; track, manage, and resolve tickets using DES systems. - Demonstrate strong understanding of HIPAA/data privacy, critical thinking, problem-solving, and organizational skills.

ActioNet, Inc

$73000 - $85000

Washington, DC

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

Exec-Resourcing

Jackson, MS

You can also visit our website at www.exec-resourcing.com or our Facebook Site at www.facebook.com/ERIRecruting Meanwhile, if you or someone that you know may be interested, please submit your resume along with salary requirements to; Curtis Clearman at: exec_res@comcast.net.

SMS Data Products Group, Inc.

San Antonio, Texas

Help Desk – Provide customer interface by supporting requirements, such as, network accounts, web browsing (i.e. Internet Explorer), e-mail (i.e. Outlook), word processing (i.e. Word), spreadsheets (i.e. Excel), databases (i.e. Access), presentation (i.e. PowerPoint), photo editor, desktop publishing, scanning, writing to appropriate media, telephone voice mail and services, equipment issues, etc. Moves, Add’s and Changes (MAB) requests – Provide specialized support for increasing, decreasing, deleting, and adding, location adjustment of services for devices and applications, and port security requirements.

Fotona

Irving, TX

The Agent will work closely with the Service Desk Manager, Field Service Manager, members of both the Service Desk team and Field Service team, as well as other internal teams. Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit for extended periods.

Wakefield Thermal Solutions

Nashua, New Hampshire

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. In addition, they will be a point person for targeted customer (sales) inquiries for various product lines within our distribution markets, demanding excellent customer service-oriented skills and demeanor.

System One

$20 - $27

Arlington, VA

Job Description: Role and responsibilities: The analyst will deliver Tier-1 support by answering and triaging incidents and requests via phone, email, and self-service portals, escalating issues as needed, and providing Tier-2 support including hardware and software troubleshooting, installations, and remote assistance. Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools.

ASM Research, An Accenture Federal Services Company

$84900 - $154500

Olympia, WA

This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence.

PetSmart

Phoenix, Arizona

The IT Service Desk Manager holds the responsibility of overseeing the day-to-day operations of our technical operations team, serving as a central hub for all technology services at PetSmart. This role extends its influence to guide daily functions of PetSmart IT systems across stores, distribution centers, field, and home office users.

Intelliforce-IT Solutions Group

Annapolis Junction, MD

Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university. As a Systems Engineer here, you won’t just contribute to projects—you’ll help shape outcomes that make a real-world impact.