Customer Service Consultant Jobs in the United States
Yellow Stone Dental
Pocatello, Idaho
If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have.
Cold Jet
Loveland, Ohio
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment. By empowering customers with in-depth knowledge and optimizing their applications, the CSC will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services.
Globe Life AIL - Lisa Russel
Alexandria, VA
Accurately document client interactions, follow-ups, and sales activities using CRM systems and digital tools. This fully remote opportunity offers the flexibility to work from anywhere, manage your schedule, and grow within a structured, performance-driven environment backed by strong leadership and support.
Globe Life AIL - Lisa Russel
Lawton, OK
You’ll work alongside motivated professionals, learn from experienced leaders, and have access to the tools needed to unlock your full potential. Continuous professional development through live virtual workshops, leadership-led training sessions, and performance-focused skill building.
Western & Southern Financial Group
CINCINNATI, Ohio
Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Possess and display excellent verbal and written communication skills with ability to convey information to internal and external clients in a clear, focused and concise manner while following proper rules of punctuation, diction and style.
Lorven Technologies
Not available, WA
Explain how SAP S/4 HANA works for these functional areas — particularly the provided system design options . Develop and execute test plans to validate that system configuration and customizations in S/4 HANA function the same as in ECC.
Bio-Rad Laboratories, Inc.
$122200 - $210600
null, California
Operating across 37 countries with $2.5B in revenue, the GPO ensures all customer-facing processes are harmonized, compliant, and capable of delivering a superior customer experience in a highly regulated, reliability-critical environment. The Global Process Owner (GPO) for Customer Service is accountable for designing, governing, and continuously improving end-to-end customer service processes that support a diverse clinical diagnostics and life sciences portfolio.
AO Globe Life
Columbus, GA
AO Globe Life is hiring Remote Benefits Consultants to meet virtually with clients and help them access personalized insurance solutions. Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals.
AO Globe Life
Sioux Falls, SD
This is a fully remote position with full training, licensing support, and hands-on mentorship—perfect for building professional experience in sales, client relations, and financial services. As an Entry-Level Benefits Consultant, you’ll help individuals and families better understand their coverage options and make confident decisions about protecting what matters most.
AO Globe Life
Ocala, FL
AO Globe Life partners with labor unions, credit unions, and veterans’ organizations to provide supplemental benefits to working families. This opportunity is ideal for professionals looking to take the next step in their career while maintaining flexibility and making a real impact.
AO Globe Life
Tuscaloosa, AL
This fully remote opportunity is ideal for individuals who are passionate about helping others, ready to grow their careers in a supportive sales environment, and driven to earn based on performance—not politics. AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the U.S.
AO Globe Life
Bend, OR
AO Globe Life is actively hiring Remote Benefits Consultants to support families in accessing supplemental insurance benefits. Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals.
Accenture
$70350 - $205800
Seattle, WA
Location: Primary residency within 90 minutes of an approved Accenture office Here's what you'll need: + A minimum five 4 years of management consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including: + Solutioning and selling new ideas and proposals + Incorporating experience design and analytics into customer service, and support processes + 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem + 3+ years of experience working with Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys, NICE etc.) + 1+ years of experience working with Artificial intelligence and front-end digital platforms + 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management Bonus points if: + Experience in evaluating benchmark data (e. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Accenture
$70350 - $205800
Seattle, WA
Location: Primary residency within 90 minutes of an approved Accenture office Here's what you'll need: + A minimum five (5) years of management consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including: + Solutioning and selling new ideas and proposals + Incorporating experience design and analytics into customer service, and support processes + 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem + 3+ years of experience working with Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys, NICE etc.) + 1+ years of experience working with Artificial intelligence and front-end digital platforms + 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management Bonus points if: + Experience in evaluating benchmark data (e. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
AIL
Greenville, AL
For more than 70 years, AO Globe Life has been a trusted provider of insurance solutions, proudly serving veterans, labor union members, credit union members, and their families. Our mission is rooted in service—delivering expert guidance and reliable life and supplemental benefits that help protect loved ones and build lasting financial security.
AO Globe Life
Baltimore, MD
With more than 70 years of experience, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to deliver supplemental benefits to working families nationwide. AO Globe Life is actively seeking experienced professionals to serve veterans and their families through virtual benefit consultations.
Accenture
$70350 - $196000
Seattle, WA
We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
AO Globe Life
Virginia Beach, VA
With over 70 years of legacy and a fast-growing remote workforce, AO Globe Life is a place where your work matters. We believe in purpose over pressure, structure over chaos, and building real careers that help real people.
Ashley Management Corporation
$17 - $19
FARMINGTON, NY
Assists the Community Manager in leasing and selling the products and services of the property by combining customer service, marketing, sales, and building excellent professional relationships with guests and residents with a focus on retention, by performing the following duties: Duties & Responsibilities: Essential Duties and Functions are numbered in the list below. 4. Collect for presentation to Community Manager information required to qualify, screen and accept applicants for residence while following established policies, procedures and Fair Housing requirements.
Diverse Linx
Dallas, TX
Facilitates the customer s decision-making process and develops the functional design document that will drive the development process (if modifications/customisations are required, either to processes or to the Microsoft Dynamics CE application.). The ideal candidate will specialise in delivering Dynamics 365 CE solutions that address business challenges and optimise customer relationship management processes.
Tyler Technologies
Lakewood, CO
May identify and document complex business/technical requirements/specifications for specific software design/development, forms, reports, interfaces, processes, configuration, and other relevant change Act as a significant knowledge resource in consulting with the client, the Project Manager, management, technical staff, and other relevant parties; communicate complex technical and business information, requirements, and issues; drive timelines and research new solutions as appropriate to resolve issues. Excellent written and verbal communication skills, including conveying, documenting, preparing, presenting, and educating new ideas to various audiences (including management) on both technical and non-technical informatio Knowledge and application of relational database design and database structures (i.e., fields, tables, views, database objects, etc.) involving data flow, mapping, conversion scripts, etc.
CDK
Austin, Texas
By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Customer Success Solutions Consultant leverages deep expertise in software development automotive industry knowledge, and a comprehensive understanding of CDK products to deliver tailored solutions that drive customer success.
Virtualite Business Process Outsourcing Services
Los Angeles, CA
Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. You’ll help clients understand next steps, confirm details and ensurethey feel confident moving forward with Virtualite’s solutions.
Cargas Systems Inc
Lancaster, PA
Employees share in our success through employee ownership, profit sharing, and bonus programs, supported by a competitive total rewards package that includes comprehensive benefits and cost-saving programs focused on mental, physical, financial, and social well-being. Assist the Cargas Energy and Support teams in ways that reflect our collaboration and teamwork values; participate in team chats, meetings, and other shared activities.
SMBHD
Chicago, IL
In this role, you will take the lead on recurring client engagements, drive strategic conversations, and architect scalable, business-minded solutions across a variety of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Account Engagement (Pardot), and Field Service. This role is ideal for someone who loves working directly with customers, thrives on problem-solving, and can translate complex business needs into elegant, scalable Salesforce solutions.
SMBHD
Chicago, IL
In this role, you'll support clients post-implementation by delivering ongoing assistance, enhancements, and small-to-mid-sized projects across a variety of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Account Engagement (Pardot), and Field Service. We're looking for self-starting, self-managing team members who use their Salesforce expertise to solve real business challenges with a healthy dose of business savvy and human empathy.
Farmers Insurance- Gricelda Huerta Agency
$55000 - $85000
Azusa, CA
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. All fees to get you licensed (Classes, testing and licensing fees) will be reimbursed 100% by the agency to help you become a licensed insurance agent!
Andrew Reise
$90000 - $110000
Overland Park, null
The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools.
symplr
undefined, undefined
By leveraging innovative training methods and tools, the consultant ensures successful product adoption, operational efficiency, and regulatory compliance across healthcare organizations. This position combines expertise in adult learning principles, healthcare compliance, and SaaS technology to deliver impactful, learner-centered experiences.
SG2 Recruiting
Washington, DC
The ideal candidates will apply strong analytical and consultative skills to own end-to-end solution delivery and to serve as a main point of contact to enterprise customers undergoing major workforce-related transformation. Fount runs a progressive working model that fosters creativity and focuses on customer goals: providing better experiences for people at work, which is a mission that we share.
Capgemini
Seattle, WA
With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. Located in offices and creative studios around the world, including brands like frog, Cambridge Consultants, Synapse and Purpose, its 10,000 strong team combines strategy, technology, data science and creative design with deep industry expertise and insights.
Toll Brothers, Inc.
Charleston, SC
This role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides “Tier Two”, second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
Harry Brows llc
$50000 - $100000
Faribault, MN
Harry Brown’s is looking for an Experienced Automotive Service Advisor/Consultant who brings passion, professionalism, and a commitment to delivering exceptional service every day. With sales, leasing, financing, service, accessories, Faribault Tire & Express Service, and ABRA Auto Body & Glass, we truly are a one-stop destination for automotive needs.
BuzzTech Media
null, null
BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services.
Blyss Journeys
Fort Worth, Texas
The Customer Success Consultant works directly with clients to assist with coordinating personalized experiences and ensuring a smooth planning process. This role focuses on client satisfaction, attention to detail, and proactive communication.
Celestica
Seattle, WA
As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Req ID: 132398 Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit (GCBU) Account Manager acts as a vital member of the Account Management team, providing comprehensive support for the operational management of complex customer programs and projects.
IBM
East Wenatchee, WA
Building on IBM's own "Client Zero" journey-where IBM transformed its Sales, Marketing, Commerce, and Service functions- the CoC inspires clients and accelerates transformation by: * Showcasing IBM's transformation outcomes and lessons learned. You'll collaborate with motivated, high-performing teams leveraging IBM and partner technologies to design and deliver end-to-end Customer Transformation Solutions across CRM, Commerce, Martech, and adjacent platforms.
JJM Marketing LLC
$150000 - $175000
Hanover, MD
At Integrity Exterior Services, we believe in delivering exceptional value and service to our customers, and we want YOU to be a part of our passionate sales team! As a Sales Consultant, you'll have the chance to connect with clients and guide them through our premium exterior services that enhance their homes.
Salary.com
Waltham, MA
Requires detail orientation, creativity with a solutions-oriented customer-success focus, project management capabilities, systems comprehrension, and the ability to use Microsoft Excel in managing large data sets. Today, Salary.comserves more than 8,000 customers and millions of consumers each year by connecting them with critical pay, benefits, and career data, technology, and resources.
Granicus
$70000 - $78000
Remote, undefined
What Your Impact Will Look Like: Proactively guide a dedicated portfolio of clients through the customer journey from post-implementation, consistently creating deeper adoption of solutions and ensuring a seamless and successful Granicus signature experience. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place.
My Backyard Sports
East Hanover, New Jersey
Role Overview:We are seeking a Project Sales Consultant to lead customer engagement and project sales for a growing outdoor living and home services construction business. Project Sales Consultant – Outdoor & Home ServicesNorth - NJLocation: United States (Hybrid / Field-Based with Remote Follow-Up).
AO Globe Life
Delaware, DE
This fully remote opportunity is ideal for individuals who are passionate about helping others, ready to grow their careers in a supportive sales environment, and driven to earn based on performance—not politics. AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the U.S.
Zurich NA
Olympia, WA
Basic Qualifications: + Bachelor's Degree and No prior experience required in the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum of 6 months of call center experience + Proven ability to multitask across multiple applications and systems + Comfortable working with various platforms and multiple monitors simultaneously + Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) + Experience in the finance, automotive, or auto dealership industry + Strong team collaboration and interpersonal skills + Excellent written and verbal communication skills + Highly detail oriented with strong organizational abilities + Self-sufficient and proactive in task management + Skilled in effective problem resolution and customer support Your pay at Zurich is based on your role, location, skills, and experience. The Customer Support Consultantwill manage a high volume of telephone and electronic inquiries from the organization's agents, brokers, insureds, customers, claimants, and prospective customers.
Lexus of Nashville
Brentwood, TN
Prepare detailed repair orders that accurately capture symptoms, causes, and required services; secure approval signatures; and enter all information into the service database. Lexus of Cool Springs in Brentwood is searching for an exceptional Service Consultant to join its expanding team, and this opportunity is ideal for someone who thrives in a fast‑paced, guest‑focused environment.
Alpine Bank
$18 - $23
Glenwood Springs, CO
Assists customers with routine account-related requests such as: funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties. Assists customers with general Online and Mobile Banking related requests such as: help with enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features.
Unison Software, Inc.
$110000 - $140000
undefined, undefined
Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks.
Staples
Maitland, FL
As a member of the Customer Success Consultant team, the CSC will share responsibility for core account support activities such as on-boarding, issue escalation, program implementation and account maintenance within their collective book of business. · Ability to manage a demanding and unpredictable workload with efficiency and poise to resolve issues, attempt to remedy uncontrollable issues and run a full circle solution for internal and external customers.
Unison Software, Inc.
$60000 - $75000
undefined, undefined
Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks.
AO Globe Life
null, (Multiple States)
Globe Life American Income Division (AO), part of the Fortune 500’s Globe Life, is looking for friendly, hardworking people to join our team as Customer Service Associates. With over 70 years of experience, we offer a great chance to grow, succeed, and make a real difference—all from the comfort of your home!
AO Globe Life
null, (Multiple States)
Globe Life American Income Division (AO), part of the Fortune 500’s Globe Life, is looking for friendly, hardworking people to join our team as Customer Service Associates. With over 70 years of experience, we offer a great chance to grow, succeed, and make a real difference—all from the comfort of your home!