Call Center Jobs in the United States
Personnel Resources
Dothan, AL
The Call Center Manager provides strong leadership to call center staff, promotes a culture of service excellence, and supports organizational objectives through effective team development and operational oversight. QualificationsHigh school diploma required; 5+ years of call center experience, with a minimum of 2 years in call center management.
Oak View Group
$25 - $28
Greensboro, North Carolina
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview: As the Call Center Supervisor you will be a key partner to the Box Office leadership team by providing support, guidance and coaching the part time Call Center staff members.
TruPartner Credit Union
Cincinnati, OH
With excellent communication, you answer incoming calls and proactively discuss with members various information, such as policies, programs, orders, payments, products, and services. Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime.
Jobot
$25 - $30
Tempe, AZ
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Consulting Call Center Supervisor, you will be responsible for leading a team of call center representatives, training and developing your team, and ensuring that our customers receive the highest level of service.
Payentry
$17 - $19
Norcross, GA
Average total compensation: $35,000 for first year team members, $40,000 for team members in position over one year; over $50,000+ for top performing team members. Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services.
Rowland Pest Management, Inc.
$50000 - $65000
Titusville, FL
Rowland Pest Management is currently hiring for a full-time Call Center Supervisor / Pest Control Customer Service Manager to manage our customer service representatives and oversee our office in the New Smyrna Beach, FL area. We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
Rowland Pest Management, Inc.
$50000 - $65000
New Smyrna Beach, FL
Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office. We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
MMC Group
Hartford, CT
Respond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
MV Transportation
Dallas, Texas
Oversee passenger trip requests manually or through the use of an automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.), considering operator and vehicle availability and vehicle capacity types. Oversee, when necessary, rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies.
Gateway Communications, Inc
$18 - $20
Portland, Oregon
SCREENING QUESTIONS:1) WHAT MOTIVATES YOU?2) PLEASE TELL US ABOUT ANY VOLUNTEER WORK, LIFE EXPERIENCE OR WORK HISTORY THAT MAY HELP YOU UNDERSTAND AND HELP YOU RAISE FUNDS FOR THE FOLKS WE HELP?. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds.
Gateway Communications, Inc
$18 - $20
Vancouver, Washington
SCREENING QUESTIONS:1) WHAT MOTIVATES YOU?2) PLEASE TELL US ABOUT ANY VOLUNTEER WORK, LIFE EXPERIENCE, OR WORK HISTORY THAT MAY HELP YOU UNDERSTAND AND HELP YOU RAISE FUNDS FOR THE FOLKS WE HELP?. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds.
Hire Evolution Consulting
$19.94
E Hartford, CT
Customer Service Representative, you will be supporting our customers as a first point of contact and will be assisting in providing program, account information and password reset assistance for the online consumer portal. Log calls into the call tracking system; note trends in consumer questions and concerns, report, and recommend measures to improve customer service.
Personnel Resources
$19 - $24
Dothan, AL
This role resolves inquiries, performs account-related transactions, and supports daily call center operations. Position SummaryThe Call Center Associate serves as the first point of contact for customers, providing accurate, efficient, and professional service.
Hire Evolution Consulting
$22.4
E Hartford, CT
Degree preferred; experience in Government services to consumers; healthcare ie: Medicaid or CHIP is a definite asset. Tracks quality monitoring and data management; compiling and updating data information.
MAP
North Richland Hills, TX
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs.
Apexchat
Any, FL
Data Analysis & Performance Optimization: Analyze and leverage data to improve key metrics, such as answer times, abandoned call rates, and billable minutes. The ideal candidate will have at least 3 years of experience running a call center independently and will be capable of handling operational, customer-facing, and de-escalation responsibilities.
Keys Dental Specialists
$18 - $25
Daphne, AL
We manage a wide variety of problems relating to the mouth, jaws, and facial region, including bone grafting, wisdom teeth extraction, dental implant surgery, corrective jaw surgery, and traumatic injuries. As our Dental Call Center Sales Representative, you'll be speaking with patients over the phone, scheduling appointments, answering questions, and providing high-quality customer service.
Rowland Pest Management, Inc.
$50000 - $65000
Bunnell, FL
Rowland Pest Management in New Smyrna Beach, FL is calling all natural-born leaders to apply to join our office team as a full-time Customer Service Management / Pest Control Call Center Supervisor! We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
Allstar
Phoenix, AZ
Team-level impact You will work closely with leadership and field sales partners to improve conversion rates, tighten qualification, and raise the overall quality of appointments coming out of the call center. You Might Be a Great FitYou have experience in inside sales, appointment setting, call centers, or customer-facing roles where persuasion and objection handling matter.
Veterans Sourcing Group
Hartford, CT
This role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Menards
Eau Claire, WI
Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability. Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs.
Ramey-Estep / Re-group
Morehead, KY
Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff. Essential Duties and Responsibilities: Serve as the primary point of contact for individuals, families, providers, and community partners seeking access to behavioral health/primary care services, responding to inbound calls with professionalism, empathy, and cultural sensitivity.
Perdue, Brandon, Fielder, Collins and Mott L.L.P.
Brownsville, TX
Little need for control - People who have a great need for control or rigid structure might find call center work challenging, call center work is unpredictable, chaotic and in a constant state of flux. • Decision-making skills - Call Center professionals must be able to work independently and make decisions that balance the interests of the firm and the customer and make decisions that are cost effective.
MMC Group
$36000 - $42000
New York, NY
Assist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Menards
Eau Claire, WI
Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability. Each Call Center Team Member provides direct customer service through oral and written communication via phone call or email using Menards-provided programs.
Municipal Employees Credit Union of Baltimore, Inc.
$20 - $21.59
Baltimore, MD
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
AssistRx
$74880 - $83200
Maitland, FL
Impactful Work: Make a difference in patients' lives by providing compassionate and professional nursing support, helping them navigate their healthcare needs from the comfort of your home. Acts as liaison between healthcare providers, patients and patient care advocates to answer clinical questions as designated in the product label.
RadX Inc.
Apopka, FL
As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience.
Canfield Plumbing, Heating & Electrical
Ann Arbor, Michigan
Overview: Apex Service Partners is a leading residential home services company dedicated to building a network of best‑in‑class local brands across the U.S. We partner with community‑rooted plumbing, HVAC, and electrical businesses to deliver exceptional service while fostering a culture of growth, collaboration, and operational excellence. Ensure the team achieves key performance indicators (KPIs), including average speed to answer, booked per call %, Abandoned %, Overflow %, membership sales.
Haley Mechanical
Ann Arbor, Michigan
Overview: Apex Service Partners is a leading residential home services company dedicated to building a network of best‑in‑class local brands across the U.S. We partner with community‑rooted plumbing, HVAC, and electrical businesses to deliver exceptional service while fostering a culture of growth, collaboration, and operational excellence. The manager will oversee call flows, overflow strategies, and other processes to improve customer interactions, productivity, staffing, and training.
ValorVIP
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Allegiance Technologies LLC
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Provide excellent customer service and resolve inquiries or issues over the phone. Minimum 1-2 years of experience in a customer service or call center role.
Steadfast Employment
Jackson, MS
We are seeking experienced Call Center Representatives to join our fast-paced, high-volume call center in Jackson, MS. This is an on-site position (not remote) and requires strong customer service skills, professionalism, and the ability to thrive in a structured environment.
Cengage Group
$58300 - $75750
Seattle, WA
This Analyst role is responsible for analyzing customer support web cases, call volume trends, and recorded phone interactions to establish performance baselines, identify process gaps, and generate insights that directly support frontline quality and coaching. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment.
ValorVIP
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
$13.1 - $17.25
Dallas, Texas
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
$14 - $15.2
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
AssistRx
$66000 - $75000
Sand Lake, FL
The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and implementing program strategy and operations, improving systems and processes, and managing staff. Screening candidates, hires, leads, and develops departmental associates by communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, enforcing policies and procedures.
Hiregy
Tampa, FL
Complete required compliance and training programs, including BSA/AML, FACT Act Red Flag, and ongoing professional development activities. Educate members and prospects on available products and services while assessing membership eligibility and resolving inquiries or concerns.
Steadfast Employment
Jackson, MS
This position requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a fast-paced call center environment. In this role, agents will handle inbound calls and schedule reservations for multiple client accounts.
COMPREHENSIVE BEHAVIORAL HEALTH ASSOCIATES INC
$15
Youngstown, OH
We are currently hiring a Call Center Agent to join our dedicated team at a busy outpatient behavioral health clinic in Youngstown, OH. This full-time role is essential to ensuring timely and compassionate communication between patients, families, and our care team.
Sparks Group
$65000 - $80000
Hyattsville, MD
The ideal candidate will possess strong leadership skills, a deep understanding of customer service principles, and a proven track record of success in a call center environment. This role involves managing a team of call center representatives, ensuring efficient customer service, and optimizing call center performance.
ValorVIP
$17 - $19
Houston, Texas
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
$14 - $17.25
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
$13.1 - $17.25
Dallas, Texas
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
$13.1 - $17.25
Dallas, Texas
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ValorVIP
Tampa, Florida
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
MMC Group
East Hartford, CT
Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.