Avaya Engineer Jobs in the United States
Syntricate Technologies Inc
Charlotte, NC
Interfacing with customer, gathering requirements, business and technical requirements. Proving info on call flows, to genesis cloud.
Bowhead / UIC Technical Services
$36.44 - $45
Everett, WA
This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises. Essential functions will include: Operate and maintain government-owned telephony switches (PBX), including:Avaya Systems CM4.0.
Artech LLC
Urbana, MD, MD
Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot and resolve issues in collaboration with engineering teams. Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across Avaya, Uptivity, TASKE, and AWS Connect platforms.
UIC Government Services and the Bowhead Family of Companies
$36.44 - $45
Everett, WA
Required skills or certifications + Avaya Certified Support Specialist (ACSS) or equivalent + Nortel Meridian System Administration or equivalent + IAT Level II (per DoD 8570.01-M) + Cisco Certified Network Associate (CCNA) + Red Hat Certified System Administrator (RHCSA) + Microsoft Certified Solutions Associate (MCSA) or equivalent + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience. **Responsibilities** Essential functions will include: + Operate and maintain government-owned **telephony switches (PBX)** , including: + **Avaya Systems CM4.0** + Perform: + Troubleshooting and repair of switch issues + Software updates and patching + Installation and configuration of switch hardware + Daily operation monitoring + Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment) + Utilize company vehicle to travel to remote locations weekly.
Diverse Linx
Columbus, OH
Management of Avaya Aura suite of products including CM, AES, SMGR, SM, Client, Messaging and integration with Genesys. This position also is expected to provide after hours and weekend on call support.
Diverse Linx
Louisville, KY
Experience in programming language (C# .Net) and DB (sql server/oracle etc.). Perform regular system analysis and optimizations of existing IVR apps.
Diverse Linx
Urbana, MD
Experience with NICE Uptivity Call Recording / Screen capture, TASKE Reporting, Cisco, Secure Telephone, and Video Communications? Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.?
Georgia Tek Systems
Seattle, WA
o Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs. o Adhering to work instructions from team, monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.
Georgia Tek Systems
Seattle, WA
Continuous Process Improvement through Assessing contact center technologies, Releases and Upgrades Begins to develop in staying current on new core and app infrastructure technologies that impact contact flow design. Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
Georgia Tek Systems
Chicago, IL
Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).
Georgia Tek Systems
Chicago, IL
Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).
Alameda Health System
$52.46 - $87.44
Oakland, CA
SUMMARY: Under the direction of the Information Systems Director of Technical Services, the Network Engineer III functions as the network and telecommunications engineering leader responsible for facilitating appropriate connectivity & communications requirements and solutions in support of the mission, vision, and business objectives of the organization. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.
Mitchell Martin
$1
Jersey City, NJ
Expertise in LAN/WAN technologies including but not limited wired/wireless LAN environments, data center networking, Intranet/extranet environments, load balancing, Hypervisor, Fibre channel as well as wide area networking technology such as IP/MPLS, SONET/SDH, DWDM technologies, IP Multicast (PIM, MBGP). • Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Unity Connection Voice Mail, Jabber, Webex, Webex Teams, MRA, Expressway, Telepresence, CMS, TMS and video end points DX,SX,IX.
Lorven Technologies
Not available, WA
The staff resources working in this position will be responsible for the implementation and review of engineering plans, development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs. Extensive PBX/ACD and VoIP programming experience on Avaya ACM, working knowledge of SBC, IVR, CTI, Call Recording (NICE), call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
Mondo
$60 - $75
Baltimore, MD
Apply now: Lead Platform Engineer (IC2), location is Hybrid (3 days/week onsite in Location: Baltimore MD, Evansville IN, Charlotte NC, Fort Worth TX, Irving TX, Wilmington DE). Location-Type: Hybrid (3 days/week onsite in Location: Baltimore MD, Evansville IN, Charlotte NC, Fort Worth TX, Irving TX, Wilmington DE).
C1
$110000 - $145000
Virtual Office, undefined
JW Affinity IT
Cincinnati, OH
Primary responsibilities would be day to day support of Cisco switches and routers and Palo Alto firewall which includes but is not limited to the following: Updating the firewall to block and allow web sites per request. Candidates will be required to work on site, 2651 Burnet Ave Cincinnati 45219, three days a week with the ability to work remotely two days a week.
Thrive
null, null
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. This position’s primary objective is to perform site assessments and engineering tasks required to onboard Thrive Managed Voice Services as defined within Thrive Orders and Scopes of Service.
Input Technology Solutions
Fort Meade, MD
Advise the UC, Network, and Systems engineering teams, and cyber security experts on voice and video communications technologies, operational paradigms, and identify potential problem areas and interoperability issues. Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unified Computing Systems, Cisco Unified Border Element, Cisco Expressway, and Cisco Meeting Server.
Diverse Linx
St. Louis, MO
Good Understanding of Cisco IPT like CUCM, CUC, Webex, Cloud technologies will be an added advantage. Good understanding of protocols like SIP and H323, routing protocols, SNMP, MPLS, VRF, DNS, etc.
Johnson Service Group
$75 - $85
Anaheim, CA
Must demonstrate a good working knowledge of moderately complex systems, including experience with EIGRP, F5, Palo Alto, Avaya, Genesis, Cisco, BGP, OSPF, SD-WAN, VPN, IDS, IPS, TACACS, RSA. Strong understanding of networking/distributed computing environment concepts including emerging software defined networks and CCaaS systems.
AVI-SPL
undefined, undefined
Familiarity with UC cloud administration environments, such as Microsoft Teams Admin Center, MTR-P, Zoom Admin portal, Ring Central portal, Audio Codes, Crestron XIO Cloud, Extron GVE, Q-SYS Reflect, SageVue, Systemon, Logitech Sync, Poly Lens, AppSpace, Intune, WebEx Control Hub, or O365 Applications for troubleshooting and policy management. The Senior TSE works closely with enterprise customers, internal teams, and vendors to resolve critical incidents, optimize support workflows, and drive long-term solutions.
MetTel
Holmdel, NJ
We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services.
Peraton
$86000 - $138000
Washington, D.C.
The Voice and Video Engineer is responsible for but not limited to: Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems. Bachelor’s degree in computer science or related field and 5 years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
Tyto Athene, LLC
$180000 - $200000
Annapolis Junction, Maryland
The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance across telephony, video teleconferencing, chat, IPTV, digital signage, mass notification, Land Mobile Radio (LMR), and secure AVMM environments. Description: Tyto Athene is searching for a Tier 3 Unified Communications/Audio Visual Engineer to provide expert-level engineering, troubleshooting, and lifecycle support for enterprise Unified Communications (UC) and Audio Visual Multi-Media (AVMM) systems.
Lupin Pharmaceuticals Inc.
Coral Springs, Florida
Responsibilities: The Systems Engineer is responsible for managing day-to-day end user support for users as well as Servers (on-prem/cloud), networking, telecommunications & cyber security tools in the Lupin Pharmaceuticals North American sites, including Data Centers, Cloud, Network, Communication link services. Experience Required: Knowledgeable of Cisco, Juniper, Aruba Technologies & Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems).
Lorven Technologies
Not available, WA
The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools.
Accenture
$94400 - $266300
Kirkland, WA
Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
Lorven Technologies
Not available, WA
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience. Designed and implemented complex call routing strategies within Genesys 8.5, optimizing call flows to improve customer service and reducing call handling times.
Bridge Core (BCore)
Chantilly, Virginia
Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams.
Acadia Healthcare
Franklin, Tennessee
The engineer provides technical support for the call center platform and works closely with Admissions and other operational teams to resolve issues, optimize workflows, and maintain high-quality user experiences. This role assists in deploying, configuring, and troubleshooting SIP-based paging systems, ATA devices, and other telecom endpoints to ensure reliable voice communication across all departments.
Arcfield
Herndon, Virginia
The systems engineer must have knowledge and experience in multiple technical areas including both Linux and Windows Server operating systems, Oracle and other database technology, Structured Query Language (SQL), Shell Scripting. Ability to coordinate with engineers, systems analysts, programmers, technicians, scientists and top level managers in the planning of programs .
Bridge Core (BCore)
Chantilly, Virginia
The systems engineer shall lead analysis at all levels of total system product to include concept, design, fabrication, test, installation, operation, maintenance, and disposal; ensure the logical and systematic conversion of product requirements into total systems solutions; and translate customer requirements into hardware/software specifications. Keyword Search: Session Initiation Protocol (SIP); Unified Communications (UC) solutions; Cisco solutions; Real time and on-demand streaming infrastructure; Poly / Cisco / Skype VTC platforms; multicast networking.
Bridge Core (BCore)
Chantilly, Virginia
Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers).
ActioNet, Inc
$120000 - $180000
San Diego, CA
Target Salary $120K-180KAs the Unified Communications Engineer, you will be responsible for the design, implementation, and support of our new unified communications solution. DecisiveInstincts, LLC, a Joint Venture between ActioNet and Akamai Intelligence has an immediate opportunity for has an opportunity for a Unified Communications Engineer, located in San Diego, CA.
Skywire Networks
$115000 - $140000
Brooklyn, NY
Skywire Networks/Xchange Telecom is one of the most active and fastest growing Internet and Network Service Provider in New York City with more than 2,000 lit buildings, 50 neighborhood hubs and relays, and a near-net footprint exceeding 350,000. Responsibilities include providing design, engineering, implementation, and end-user technical support for all infrastructure-based projects, including equipment installation and maintenance, troubleshooting, system monitoring and alerting, and timely problem resolution.
Diverse Linx
Columbus, OH
HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, Client, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.
Diverse Linx
Columbus, OH
Skills Required:Genesys Engage environment: Voice/Email and Chat routing, real time and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system. This includes Genesys Engage for IVR, Routing and Reporting, NICE/IEX workforce management, Cyara monitoring/testing, and Medallia queue-to-call-back technologies.
Diverse Linx
COLUMBUS, OH
Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments. Experience in Voice Technologies- Management of Avaya Aura suite of products including CM, AES, SMGR, SM, Client, Messaging and integration with Genesys.-
Federated Mutual Insurance Company
$79500 - $122200
Owatonna, MN
As a Voice Systems Engineer with Federated Insurance, you will: Work with an experienced, highly effective team while administering our enterprise voice systems. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.
Diverse Linx
Dallas, TX
The Network Engineer Operation role involves designing, implementing, and maintaining network infrastructure to ensure optimal performance, security, and scalability. Install, configure, and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points.
C3EL
Hawaiian Beaches, HI
Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC), and Avaya Aura Application Server. In this role, you'll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.
C3EL
Hawaiian Beaches, HI
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. In this role, you'll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.
C3EL
Honolulu, HI
The engineer will manage PBX and VoIP infrastructures, oversee circuit provisioning and maintenance, and ensure continuous, secure voice communications across the enterprise environment. Manage and maintain dialing plans, VoIP solutions, and trunk lines including T-1s, PRIs, BRIs, and analog circuits.
Holman Enterprises, Inc.
Maple Shade, New Jersey
Extensive experience supporting business applications and processes through the installation, and support of enterprise voice and contact center communications systems including PBX, voice mail, IVR, call recording, and CTI. Seasoned in interfacing with network service providers and equipment vendors to ensure timely deployment of private and public services, with the ability to drive the resolution of problems when they occur.
Diverse Linx
COLUMBUS, OH
Oracle Session Border Controller management- Microsoft Teams Calling with Direct Routing- Genesys Cloud management- Carrier Voice Network Management- Voice Security /Fraud Detection- 3rd Party connectivity management The ideal candidate will possess 5+ years experience in Voice Technologies- Management of Avaya Aura suite of products including CM, AES, SMGR, SM, Client, Messaging and integration with Genesys.-
American Technology Consulting
Stamford, CT
Daily Support: Provide day-to-day support for IPC-related incidents, Avaya telephony, and Zoom-related issues directly at users' desks. The primary duties include: Deployment and Testing: Assist in the deployment and testing of new telephony devices (IPC dealer board, Avaya handsets, headsets, etc.).
By Light Professional IT Services LLC
Scott AFB, Illinois
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Preferred Experience/Qualifications: Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
August Schell
Dulles, VA
August Schell proudly offers over three decades of cybersecurity expertise, providing our customers with innovative solutions and engineering agility to tackle their toughest challenges. • Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers).
American Technology Consulting
Stamford, CT
Daily Support: Provide day-to-day support for IPC-related incidents, Avaya telephony, and Zoom-related issues directly at users' desks. The primary duties include: Deployment and Testing: Assist in the deployment and testing of new telephony devices (IPC dealer board, Avaya handsets, headsets, etc.).